Complaints procedure

Our aim is to provide a first class service. However, if you wish to register a complaint, please contact us:

Alison Dawson
AS Insurance Services Ltd
51/53 Doncaster Road
Goldthorpe
Rotherham
S63 9HJ

Phone: 01709 881717
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service for an independent assessment and opinion. The FOS Consumer Helpline is 0800 023 4567 and their website is at: www.financial-ombudsman.org.uk or you can contact them by post at: Financial Ombudsman Service, Exchange Tower, London E14 9SR.


Rotherham Office

AS Insurance Services Ltd
51/53 Doncaster Road, Goldthorpe
Rotherham
South Yorkshire
S63 9HJ

Tel: 01709 881717

AS Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Registration Number 771699)

Company Registration Number: 07345487

Whilst we will make every effort to maintain the highest standards, we recognise that there may be occasions when we fail to satisfy the particular requirements of our customers. We therefore have in place procedures to investigate and remedy any area of concern. Please click here to see what to do in the event of a complaint.