Yesterday Mr Harper called our offices and spoke to Charlotte regarding his renewal, he was that pleased with her service during his claim and her dealing with his renewal invite that he asked if her manager was around to pass on his compliments.
One of our managers spoke to the client and he couldn’t speak more highly of Charlotte he was pleased with her attitude, the way she handled his claim (£16,000 flood claim concluded to full settlement within 6 weeks) and made him feel important and even said he genuinely felt she cared about his business.
One very happy customer who advised he would NOT be changing broker after receiving the service he had from AS Insurance and said she was a superstar.
Do you feel that you get this level of service from your current broker? Are you claims handled with such speed & efficiency? If not, then why dont you give us a call for an insurance review.